At ENERGEX, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website or use our solar and lighting services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with our website or services, we may collect personal information that you voluntarily provide, such as:
- Name
- Phone number
- Email address
- Address / site location
- Project requirements or electricity usage details
1.2 Usage Information
We may collect non-personal information about your interaction with our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring URLs
- Pages visited and usage patterns
2. Use of Information
2.1 Provide Services
We use your information to:
- Respond to your inquiries
- Provide solar consultation and quotations
- Process installation requests
- Assist with subsidy and documentation processes
2.2 Communication
We may use your contact details to:
- Share updates about your project
- Send service-related information
- Inform you about offers, schemes (like PM Surya Ghar Yojana), and new services
You may opt out of promotional communication at any time.
2.3 Analyze & Improve
We analyze user behavior to improve our website, services, and customer experience.
This may include the use of cookies and similar technologies.
2.4 Legal Compliance
We may use or disclose your information to comply with applicable laws, regulations, or legal processes, and to protect our legal rights.
3. Information Sharing
3.1 Third-Party Service Providers
We may share your information with trusted partners such as:
- Installation teams
- Payment processors
- Hosting providers
- Analytics services
These parties are required to maintain confidentiality and use your data only for service-related purposes.
3.2 Business Transfers
In case of merger, acquisition, or business restructuring, your data may be transferred to the concerned entity.
3.3 Legal Requirements
We may disclose your information if required by law or to protect our rights, safety, or property.
4. Data Security
We implement industry-standard security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Websites
Our website may contain links to third-party websites. ENERGEX is not responsible for their privacy practices.
We recommend reviewing their privacy policies before sharing any information.
6. Children’s Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
7. Updates to This Privacy Policy
ENERGEX reserves the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.
We encourage you to review this page periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📞 Phone: 7070700465
📧 Email: energex.co.in@gmail.com
🌐 Website: www.energex.co.in
Final Statement
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.